Privacy Policy

Effective Date: 1st April, 2026
Last Updated: 1st April, 2026

At www.myfirstbook.in , we are committed to protecting your personal data and upholding your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our books, participate in our contests, or engage with our events and sponsorship programs. By using our website, you consent to the data practices described in this policy.

1. Information We Collect: We collect only the minimum personal data necessary to provide our services effectively:

• Personal Identifiers: Name, age (to verify eligibility for contests), and gender.
• Contact Information: Email address, phone number, and physical shipping address for book deliveries.
• Transaction Data: Details of payments made to us. Please note that all financial transactions are processed through secure, PCI-DSS compliant third-party gateways; we do not store full credit/debit card numbers on our servers.
• Participation Records: Submission materials, performance logs, and task completion data required for "Zero Cost Policy" verification and contest judging.

2. Purpose of Data ProcessingYour data is processed based on your explicit consent for the following purposes:

• Fulfillment: To process and deliver book orders and communicate tracking information.
• Event Management: To register participants, allocate slots for contests, and manage event logistics.
• Zero Cost Validation: To audit and verify "genuine track" records or task completion for refund/redemption eligibility.
• Communication: To provide updates regarding your participation, purchases, or changes to our policies.

3. Data Sharing and DisclosureWe do not sell, rent, or trade your personal data. We only share information with verified third parties under the following circumstances:

• Service Providers: Logistics and courier partners for book delivery.
• Payment Gateways: Authorized financial institutions to process transactions.
• Legal Requirements: When mandated by Indian law or in response to valid requests by public authorities.
• Sponsorship Partners: For sponsored events, limited participant data may be shared as disclosed during the specific event registration process.

4. Data Principal Rights (Your Rights)In accordance with the DPDP Act 2023, you hold the following rights:

• Right to Access: You may request a summary of the personal data we hold about you.
• Right to Correction: You may request the rectification of inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data once the purpose for which it was collected (e.g., a specific contest) is fulfilled.
• Right to Withdraw Consent: You may withdraw your consent for data processing at any time, noting that this may limit your ability to participate in ongoing events.

5. Security and RetentionWe implement industry-standard SSL/TLS encryption for all data in transit. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian taxation and e-commerce record-keeping laws.

6. Children’s PrivacyFor participants under the age of 18, verifiable parental or guardian consent is mandatory. We do not knowingly engage in the tracking or profiling of minors.

7. Grievance RedressalAs per the Information Technology Act, 2000, any grievances or concerns regarding your privacy should be directed to our Grievance Officer:

• Grievance Officer: Prasoon Ponnadath
• Email: myfirstbook@estyn.org
• Address: 8/611 | Chemancheri | Kozhikode | Kerala | 673304

Limitation of Liability

1. General Limitation
To the maximum extent permitted by applicable law, in no event shall [Insert Website Name], its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, use, or other intangible losses resulting from: 

• Your access to or use of (or inability to access or use) our website or services.
• The performance or outcome of any contest or event scheduled on the platform.
• Any unauthorized access to our secure servers and/or personal information stored therein. 

2. Product and Service Liability Cap
In the event of a documented breach of contract or negligence on our part, our total aggregate liability to you for any claim arising out of or relating to these terms—whether in contract, tort, or otherwise—shall not exceed:

• For Products: The total amount actually paid by you for the specific product (e.g., the book) that gave rise to the claim.
• For Services/Contests: The registration fee paid for the specific contest or event in question.
• Maximum Threshold: In any case, our total liability shall not exceed INR 6000, whichever is lower. 

3. Event and Contest Disclaimer
[Website Name] organizes contests and events on an "as-is" and "as-available" basis. We are not liable for:

• Any injury, loss, or damage incurred by participants during the course of an event.
• Changes to event schedules or technical disruptions beyond our reasonable control.
• The failure of a participant to win or qualify for a "Zero Cost" refund if they do not meet the specified performance metrics or tasks.

4. Statutory Exceptions
Nothing in this clause is intended to limit or exclude liability for any matter that cannot be excluded under the Consumer Protection Act, 2019 or any other applicable laws of India, including liability for gross negligence, willful misconduct, or proven fraud.

 Governing Law and Jurisdiction

1. Governing Law
These terms, policies, and your use of this website shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

2. Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to our products, services, events, or policies, the parties shall first attempt to resolve the matter amicably through mutual discussion or mediation.

3. Judicial Jurisdiction
If an amicable settlement cannot be reached, you expressly agree that any legal proceedings or suits arising out of or in connection with [Website Name] shall be subject to the exclusive jurisdiction of the competent State or District Courts located in Kozhikode, Kerala, India, in accordance with the applicable laws of the land. 

Note :  Stay informed by regularly visiting our official website or following our social media channels for the latest event updates, partnership opportunities, and policy clarifications.